Privacy Policy
Effective Date: June 1, 2025

Golden Hour Matcha ("we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and disclose your information when you visit our website or make a purchase from us.

By using our site or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of personal information when you interact with our website or place an order:

  • Contact Information: Name, email address, shipping/billing address, and phone number

  • Order Details: Items purchased, payment method, and transaction history

  • Device Information: IP address, browser type, and browsing behavior on our site (collected via cookies and analytics tools)

2. How We Use Your Information

We use your personal information to:

  • Process and fulfill orders

  • Communicate with you about your order or inquiries

  • Send promotional updates (only if you opt in)

  • Improve our website and services

  • Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information. We may share your data with trusted third-party providers to help us operate our business, including:

  • Payment processors (e.g., Stripe, Shopify Payments)

  • Shipping and delivery services

  • Website analytics tools (e.g., Google Analytics)

These third parties only access your information to perform specific tasks and are required to protect your data.

4. Data Security

We take reasonable precautions to protect your personal information from loss, misuse, and unauthorized access. While no method of transmission over the Internet is 100% secure, we follow industry best practices to safeguard your data.

5. Your Rights

If you are a resident of Canada, you have the right to:

  • Access the personal data we hold about you

  • Request corrections or updates to your data

  • Withdraw your consent for marketing communications

  • Request that we delete your data, where applicable

To exercise these rights, contact us at goldenhourmatcha@gmail.com.

6. Cookies

Our website uses cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can adjust your browser settings to manage cookies or disable them entirely.

7. Third-Party Links

Our site may include links to external websites. We are not responsible for the privacy practices or content of those third parties.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of our site indicates acceptance of the revised policy.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at:
📧 goldenhourmatcha@gmail.com
📍 Toronto, Ontario, Canada